Terms of Service

These terms govern your use of harborvisibility.com and any SEO consulting services provided by Manuel Otter trading as HarborVisibility, based in Madrid, Spain.

Services

HarborVisibility provides SEO consulting services for independent therapists and psychologists in private practice. Services include technical SEO implementation, schema markup, Google Business Profile optimisation, and AI search visibility work.

No guarantee of results

SEO outcomes depend on many factors outside our control, including search engine algorithm changes, competition in your market, and the quality of your existing website. We do not guarantee specific rankings, traffic levels, or client acquisition outcomes. We commit to applying our best expertise and documented best practices to your project.

Payment

Payment terms are agreed per engagement. All fees are due as specified in your individual agreement. Refunds are considered on a case-by-case basis for work not yet commenced.

Intellectual property

Content produced for your practice (copy, schema markup, page structure recommendations) becomes your property upon full payment. Content published on harborvisibility.com, including blog articles, guides, and case studies, remains the property of HarborVisibility and may not be reproduced without permission.

Confidentiality

We treat all client information as confidential. Case studies and testimonials are only published with your explicit written consent.

Limitation of liability

HarborVisibility's liability for any claim arising from our services is limited to the fees paid for the specific engagement giving rise to the claim. We are not liable for indirect, consequential, or incidental damages.

Governing law

These terms are governed by the laws of Spain. Any disputes shall be subject to the jurisdiction of the courts of Madrid, Spain.

Contact

For any questions about these terms, contact us at harborvisibility.com/contact.